Contact Us
Privacy Policy - Tech Saving Solutions

Privacy Policy for Tech Saving Solutions

Last Updated: November 8, 2025

1. Introduction

Welcome to Tech Saving Solutions ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.techsavingsolutions.com (the "Site") or use any of our agency services (collectively, the "Services"), including:

  • Website Design and Management
  • Social Media Management
  • Email Marketing
  • AI Voice and Messaging
  • Reputation Management & Client Portal

This policy applies to:

  • "Clients" (you): Businesses who sign up for our services.
  • "Your Customers": Your customers, subscribers, or end-users whose information you provide to us or that we process on your behalf.
  • "Site Visitors": Individuals browsing our Site.

Please read this policy carefully. By using our Site or Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information in a few different ways:

A. Information You (Our Client) Provide to Us:

  • Account Information: When you sign up, we collect your business information, including your legal business name, contact name, email address, phone number, and business address.
  • Brand & Content: To provide our Services, we collect your business logo, brand guidelines, Google Review links, Facebook Review links, and any content (text, images, videos) you provide for your website or social media.
  • Credentials: To perform our Services, we may collect necessary access credentials, such as logins for your website content management system (CMS), hosting provider, domain registrar, social media accounts, or email marketing platforms.
  • Configuration Data: For AI services, we may collect scripts, business logic, phone numbers, and other data needed to configure AI voice and messaging systems.

B. Information You (Our Client) Provide About Your Customers:

Our Services involve you submitting information about "Your Customers." This is data you control, and we process it on your behalf.

  • Review Request Data: Your Customer's name, phone number, and/or email address.
  • Email Marketing Lists: Your customer/subscriber lists, which may include names, email addresses, and other segmentation data.

C. Information We Collect Automatically:

  • Cookies and Tracking: We use cookies and similar technologies to track activity on our Site, maintain your logged-in session, and gather analytics.
  • Log Files: Our servers (including our sub-processors like GoHighLevel) automatically record information, including your IP address, browser type, and timestamps when you log in and use our Services.
  • Data from AI & Messaging: We process data from your communications with Your Customers through our AI systems, including call logs, SMS logs, and message content, as necessary to provide the service.

3. How We Use Your Information

Our use of information is strictly limited and purposeful.

A. Use of Our Client's Information:

  • To create, maintain, and secure your account.
  • To provide and operate the Services you have engaged us for (e.g., to build your website, post on your social media, or configure your AI).
  • To personalize your client portal with your branding.
  • To communicate with you, including sending service updates, support messages, and invoices.
  • To improve our Site and Services.

B. Use of Your Customer's Information:

This is the most critical part of our policy. We act as a Data Processor on your behalf.

  • We use Your Customer's information solely to fulfill the Services you have requested. This includes:
    • Sending SMS and/or email review requests.
    • Sending email marketing campaigns as designed and approved by you.
    • Processing communications via the AI voice and messaging systems.
  • We do not use Your Customer's information for our own marketing.
  • We do not sell, rent, or share Your Customer's information with any third party, except as necessary to provide the service (e.g., to GoHighLevel, email carriers, or telephony providers).

4. Your Responsibilities as a Data Controller

You are the Data Controller for Your Customers' information. By using our Services, you represent and warrant that:

  • You have a legitimate business relationship with each of Your Customers.
  • You have obtained all necessary prior express consent from Your Customers to be contacted via automated SMS, email, and AI voice systems, in full compliance with the TCPA, CAN-SPAM, and all other applicable laws.
  • You have all necessary rights and permissions for any content (text, images, logos) you provide for us to use on your website or social media.
  • Your email marketing lists have been collected in compliance with all applicable laws.
  • You are responsible for honoring any opt-out or "STOP" requests from Your Customers.

5. Data Sharing and Disclosure

We do not sell your personal information or Your Customers' information. We may share information in the following limited circumstances:

  • With Service Providers (Sub-processors): We share information with third-party vendors who help us operate our business. These may include:
    • Core Platform: Our services are primarily built on the GoHighLevel platform.
    • Other Platforms: Depending on the services, we may share data with hosting providers, domain registrars, social media platforms (e.g., Meta, LinkedIn), email marketing services, and telephony providers (e.g., Twilio).
  • For Legal Compliance: We may disclose information if required by law, subpoena, or other legal process.
  • To Protect Rights: We may disclose information to protect our rights, property, or safety, or that of our clients.

6. Data Security

We use industry-standard administrative, technical, and physical security measures to protect the information entrusted to us. This includes SSL encryption, access controls, and secure data storage. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.

7. Data Retention

We retain your Client information as long as you have an active account with us and for a reasonable period after for legal or accounting purposes.

We retain Your Customer's data within your sub-account as processed on your behalf. You are responsible for managing and deleting this data in accordance with your own data retention policies.

8. Your Rights

You have rights regarding your personal information:

  • Access & Correction: You may log in to your Portal or contact us at any time to access and update your business information.
  • Opt-Out: You may opt out of our marketing communications at any time by clicking the "unsubscribe" link.
  • End-Customer Requests: If one of Your Customers contacts us to access or delete their information, we will forward the request to you, as you are the Data Controller.

9. Children's Privacy

Our Services are not intended for or directed at children under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Tech Saving Solutions
Email: jo**@*****************ns.com
Address: 637 Hillary Farm Road, Hudson, WI 54016

© 2025 Tech Saving Solutions. All rights reserved.